Refund policy
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The following Cancellation & Rescheduling Policy is effective from 12th November, 2021.
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Kindly reply us on the confirmation e-mail to process a cancellation or reschedule
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Charges mentioned below will be deducted from the advance amount
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Refund will be processed via our Payment Gateways or via Netbanking after having received appropriate bank details from the customer.
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Our payments gateways will auto-deduct the transaction fees before issuing the refund
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Calculated based on the advance amount received at the time of booking.
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Considered as per number of days prior to the Check-in date
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Once rescheduled, cannot be cancelled
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Reschedule applicable within 45 days from Check-in date
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Reschedule subject to availibilty of accommodations
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Reschedule applicable as per the packages during re-booking
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Offers/discounts/referrals not applicable
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Free reschedule in case of an official Government lockdown
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If cancelled or rescheduled 24 hours or less prior to the check-in time, the 50% advance remains non-refundable
Charges deducted from the advance amount:
Cancellation (basis check-in date):
More than 8 days: 100% refund
5-8 days: 50% refund
4 days or less: 0% refund
Rescheduling Fee (basis check-in date):
More than 8 days: 100% refund
5-8 days: 25% of advance
4 days or less: 50% of advance